FAQ
Q: We are already gathering Insurance Certificates - I agree that it's a tedious process that we don't completely understand, but why should we use Watchdog? A: Ask your CFO, Risk Manager or attorney just how much claims and lawsuits can cost your business! If you are collecting Certificates of Insurance just to confirm they were received, you have no guarantee that your requirements are being met. Using a Certificate of Insurance management service to track AND manage Certificates of Insurance to confirm all limits, endorsements, and insurance requirements are in place allows your business to transfer costly claims and other exposures to your vendors.
Q: Nobody likes tracking and then managing Insurance Certificates - why would Watchdog want to do a thorough job? A: Let’s face it, the entire Certificate of Insurance Tracking AND Management process isn’t fun for anyone: you, your third-party relationships, or their insurance agent. Sometimes you just don’t want to deal with it. Well, we have an experienced team for that, and believe it or not—they love this stuff!
Q: What advantages will we get using Watchdog to track and manage our Insurance Certificates? A: We will be personally involved in your Certificate of Insurance Tracking AND Management. We offer Dedicated Concierge Care - start-to-finish COI tracking AND management.
Q: What other advantages will we get? A: Watchdog enables you to take advantage of our experienced Certificate of Insurance Tracking AND Management Team, a group of qualified insurance professionals who act as your extended compliance team. We can review your Certificates of Insurance to identify compliance issues for your organization to address, we can manage your entire Certificates of Insurance process and support your vendor and agent questions and non-compliance concerns, allowing you to focus on running your business.
Q: What kind of experience does the Watchdog Certificate of Insurance Management Team have? A: The Watchdog Certificate of Insurance Tracking AND Management Team is a Professional Service Team. The Watchdog client service team consists of dedicated professionals with over 80 years of expertise in insurance, process management, customer service support and information technology. Our team skillfully manages more than 10,000 insurance/service related transactions each business year.
Q: How does the Watchdog Certificate of Insurance Tracking / Management process work? A: Immediately after data has been extracted from the insurance documents, the coverage information provided is compared to our your established insurance requirements to determine if the coverage provided meets, or fails to meet, their minimum requirements. If deficiencies, such inadequate coverage limits, lack of a proper additional insured endorsement or unacceptable AM Best carrier ratings, are detected, notices are promptly sent to advise the insured and insurance agent/broker of the corrective action needed to achieve compliance.
Q: What work will be eliminated for us? A: It's really easy for your team. Watchdog takes over for you - we send vendors and their insurance agents automated requests for missing Certificates of Insurance and upcoming renewal expirations, eliminating the need to manually monitor COIs. Our process prompts immediate action and sends essential insurance policy notifications to vendors and their insurance agents when a compliance issue is identified, reducing the amount of time you spend chasing down issues on the phone.
Q: Any other benefits we will get using Watchdog to manage and track our Certificates of Insurance process? A: Watchdog is 100% USA based. You can confidently leave the process to the experts at Watchdog. We are the most experienced Certificate Tracking AND Management provider - and the industry cost-leader!